To ensure that providers of Business Centres, Executive Suites, Serviced Offices, Coworking and Virtual Offices provide clear pricing structures, lease documentation and access to other information needed to assess the past, present and future costs of running a business. This includes providing:
Real time access to invoices online
Telephone call rate card
Telephone accounts in detailed time and cost format
Online office and meeting room booking system, complete with prices in real time with real time confirmation
Phone number prior to lease execution so no mistake of allocation can be made
Access to internet speed tests
Guaranteed internet uptime of 99.5% (Servcorp guarantees 99.99% uptime)
That the person who sells the office will attend to client queries
Amortised rental of the lease period
Clearly identified rollover clause
Flexi-lease
Clearly defined Rental deposit
Clearly defined make good fees
Ability for clients to keep their phone number forever – it’s a valuable asset
