Secretarial Services

Servcorp’s secretarial services help busy business people that may not have the physical office location, means to hire full time staff, or time to conduct interviews. Have your administrative needs taken care of without having to hire, train or house stand-alone staff.

Servcorp's Virtual Office and Serviced Office packages offer you a tailored range of administrative services to suit your business needs.

Business owners can benefit from the services provided by our Virtual Office and Serviced Office administrative team - who are trained, skilled and qualified to fulfill your administrative needs - for however long you require them.

Professional Administrative Services

Choosing a Virtual Office Communication Package from Servcorp entitles you to a local business number in the area of your choice and a dedicated receptionist and secretary to ensure your clients never have to deal with the impersonal nature of a call centre ever again!

  • A receptionist will answer and redirect your incoming calls, as necessary, in a professional manner - making an impressive corporate impact every time
  • Your secretary will work in conjunction with your receptionist to ensure that calls requiring future action are followed up in whichever way necessary.
  • Your secretary will also look after the administrative side of things, that pesky paperwork, or the email and fax requirements that you need to meet on a daily basis
  • Your Servcorp receptionist can take instructions from you, online, instantly - you remain completely in control at all times.
  • A Servcorp virtual office suite ensures your clients needs are met each and every day, regardless of your location, thanks to highly-trained and multi-lingual team.
Support Team
Dedicated secretary to take care of administrative tasks
Meieki Reception
Professional team to greet your guests
Bilingual receptionist to answer your calls
Mail forwarding options

Professionally Trained Administrative Team

Our administrative team are all highly-trained professionals. Businesses that choose a Servcorp Virtual Office or Serviced Office package can be assured that real people, with local knowledge and customs, will answer their phones, man their emails and conduct other administrative tasks as required.

By signing up for receptionist and secretary services with your Servcorp Virtual Office you get:

A dedicated receptionist on hand to answer phones

Access to a multi-skilled, multi-lingual personal assistant as required. Your professional secretary will ensure you have last-minute administrative tasks covered!

Business calls answered in your business name and handled as directed, wherever in the world you require

Your mail, fax and courier requirements managed by a trained professional

A local phone number and fax number for your clients to connect to, and speak with multi-lingual and highly experienced team

Access your voicemail messages from anywhere in the world

Run your business from anywhere. Servcorp's secretarial services make sure that your company continues to function, no matter where you are in the world.

Other Virtual Office Services

Business Address

Servcorp can provide you with an address that will secure your client's respect and trust. Our business address package offers a range of convenient features at affordable monthly rates, including a prestigious head office location, and mail and courier management services.

Mail Forwarding

Take advantage of Servcorp's premium address and mail forwarding package designed to provide flexible options for mobile operations. Our team ensure your packages, letters and faxes get where they need to be no matter which state, territory or continent you may be travelling through.

Telephone Answering

If your business requires an operational business line with a local telephone number and dedicated receptionist, you need our telephone answering service. Our live telephone answering service ensuring you capture all of your business opportunities with a friendly, professional dedicated receptionist.

Frequently Asked Questions

With a Servcorp Virtual Office, you get everything but the office. It is ideal for people working from home, for small businesses, entrepreneurs, start-ups, free-lancers or for those simply not needing to work from an office. Pioneered by Servcorp in the 1980’s  a Servcorp Virtual Office provides access to the best office locations, coworking spaces, meeting facilities, technologies and people at the lowest possible cost.  It allows small & medium businesses to benefit from all the advantages of a prestigious address, a local telephone number answered by a dedicated receptionist (not a call centre) in their company name and access to shared workspace and to team support, without committing to dedicated office space. Upon verification, Companies and individuals can register their business at a prestigious Servcorp location and use the address as their own. The Servcorp Team can take care of mail & courier arrangements and the coworking lounges can be used as flexible workspace when and where needed.

Servcorp's Virtual Offices take advantage of our very real network of offices around the world, so when our Virtual Office clients need space for a few hours or a day, they can use it in any of our 150+ locations in 44 cities, often on a complimentary basis.

From a simple Address Package or Communications Package to a combination of both at a lower cost with a Virtual Office Package - you choose what you need for your business.

The Servcorp Virtual Office is invaluable to your business if you are working from home - or from anywhere. It essentially gives you everything but a physical office space, though benefitting from a great business address and office infrastructure without the costs associated with setting up your own office.

The Virtual Office Includes:

  • A prestigious address in any one of our 150+ worldwide locations to use for your business cards or website
  • A local business telephone number, answered in your company name and transferred to you home, mobile or 24/7 interactive voicemail. Message-taking is also possible
  • A dedicated receptionist managing your calls at your chosen location (not an off-site call centre)
  • Mail and courier handling
  • Worldwide access to boardrooms, meeting rooms and day offices for as little as 10 minutes or the entire day
  • Access to Servcorp’s sophisticated coworking spaces with great views for up to 3 hours per day, with fast & secure Wi-Fi and great coffee
  • Meet, greet and work with like-minded people and attend regular free networking events
  • Instant online booking system through Servcorp Home ensures easy, fast and secure bookings
  • Address Package
    Your business address matters!  Give your business a professional image with a prestigious CBD address for your business cards and marketing materials. You also get secure mail management, and access to coworking spaces worldwide for 1 Hour/day as well as access to secretarial support.
  • Communications Package
    A full-time receptionist answering your business calls during business hours. Don't risk only giving out a mobile number: be contactable with your own local phone number and dedicated receptionist (not a call centre) to take a message or to forward your calls as you instruct You can also take a fax line and get an e-fax service.
  • The Virtual Office Package
    The Virtual Office Package gives you the benefits of both the Address package and Communications packages combined, at a cost-effective rate, plus 3 Hours/day coworking lounge usage in any location and 3 Days private office use in any other Servcorp location outside your home city. Grow your business with a prestigious business address, a local telephone number and receptionist, and access to professional meeting room facilities - along with all the Servcorp service and infrastructure advantages.
  • The Premium Virtual Office Package
    Receive all the benefits of the Virtual Office Package  along with 4 Days/month private office usage within your home city, 3 Hours/day coworking lounge usage in any location plus 3 Days/month private office use in any other Servcorp location outside your home city! Choose from 150+ locations worldwide.
  • Business Address
    Servcorp can provide you with an address that will secure your client's respect and trust. Our business address package offers a range of convenient features at affordable monthly rates, including a prestigious head office location, mail &courier management, and an hour each day access to our coworking spaces.
  • Telephone Answering
    The way your calls are handled says it all about your business. With Servcorp, your clients will be impressed. Your dedicated receptionist will answer your calls professionally and the way you want. During business hours, she will transfer your calls to your mobile, home or your personalized 24/7 voicemail. After hours and on weekends, your voicemail will take over. You can access your voicemail or opt for the convenient voicemail-to-email service. Access your schedule online so your receptionist knows how or where to reach you. Never miss a call again!
  • A Trained Support Team to assist your business
    The Servcorp Team is made of secretaries, receptionists, office assistants and an IT Support Team. They are well trained and they can support your business whilst you work remotely. From taking your business calls, to assisting you with translations/interpretations, making powerpoint presentations or updating your website, our team is there to assist you.
  • Mail Management and Forwarding
    Our team ensures that your mail, courier and faxes get delivered where you want. We can keep it safely for you to pick up or we can forward your mail to the destination of your choice. .Our team  will advise when mail arrives and can even scan its contents and email it to you upon request.

 

A Virtual Office's flexibility and wide range of benefits mean that it allows many businesses to grow their sales, for example:

  • People starting a business, who work from home or are “on the road” and who don't want to use their home address and mobile number on their corporate documents or website
  • Professionals and freelancers who work out of their clients' offices or from home and yet still need to maintain an independent marketing identity
  • Companies who have their staff work from home, but want to maintain a professional image towards their customers and allow their staff to access a professional workspace when they need to.
  • Businesses expanding into new cities or countries 
  • Small businesses who need a receptionist or admin support however can't justify going to the risk, expense and hassle of hiring and training an employee
  • Sales teams who spend most of the day at prospects' offices but who need a safe and productive space to work between meetings, with secure and fast WiFi as well as OA equipment
  • Global travelers who need consistent premium offices and support in the world's most dynamic cities
  • Any one who cares about having a 5-star corporate presence without the multi million dollar spend that it requires

Servcorp can have your Virtual Office operational in less than 5 minutes

Yes. If you signup for The Virtual Office Package or Address Package you can use our 5-star address for your business collateral, business registration, business cards and/or mailing address after acceptance of your application.

Some of our clients have been able to list their address on Google My Business and according to Google’s policy our Virtual Office clients should be able to on the basis that our locations are staffed during normal opening hours, and also that our clients can accept visitors to our centers.
Although our Virtual Office products technically meet the criteria for a Google My Business listing, we have however experienced cases where Google has not allowed a listing. We are unable to help if your listing is rejected by Google as we are unable to influence their decision. Upon termination with Servcorp, we will request you delist on Google My Business within 30 days.

Yes. Clients with the Virtual Office Package can use our coworking spaces worldwide for up to 3 hours per day, while clients with the Address Package can use them up to 1 hour per day.

Our Secure Wi-Fi option is secured with your own unique login & password, is lightning fast and has the highest industry standard AES encryption technology for a highly secured Internet experience. For a small monthly fee, you can have peace of mind about security. We also offer standard and reliable free Wi-Fi. 

There are no hidden costs. You have one fixed cost: your monthly Virtual Office membership fee. For additional services Servcorp charges by usage. Basically, you only pay for what you use, nothing else.

No security deposit is required if you pay by credit card.

One month. A Servcorp Virtual Office is a month to month commitment, or you can choose a 12-month commitment at a discounted price.

Yes, clients are welcome to share the benefits of using the address, phone number, as well as our coworking spaces with other company colleagues. Limits on numbers however can apply.

You won't believe how simple it is to sign-up! You simply choose the package(s) and location of your choice, enter your credit card details and you will be fully operational in less than 5 minutes! Alternatively contacts us for assistance and we can take you through the procedure.

Two official and valid identification documents with photo, full name, address and date of birth that is issued by a recognized public office such as a driving license, passport, and a residence card for foreign residents must be submitted. For companies, a company registration document (less than 3 months old) must also be provided. A list of required documentation will be given at the time of signing up.

It depends on the contract term. With a month-to-month membership we require at least one full calendar month notice. If you give notice during the course of a month, your cancellation will take effect on the last day of the following month. With a 12-months fixed term contract you need to give at least one full calendar month notice prior to the end date of the contract. If your notice is shorter than one month prior to the end date – the contact will be cancelled on the last day of the month following the end date.